BDC CALL CENTER SERVICES

DEALERSHIP CHALLENGES

Franchise and independent dealerships from coast to coast are struggling with lead conversion. The delicate balancing act of contacting leads and setting appointments, confirming appointments, calling no-shows, and reaching back out to un-sold traffic is a never-ending battle. Salesmen don’t follow up, internet managers burnout and don’t last, and BDC departments are expensive and staffed with millennials who are lacking motivation.

DEALERSHIP CHALLENGES

Franchise and independent dealerships from coast to coast are struggling with lead conversion. The delicate balancing act of contacting leads and setting appointments, confirming appointments, calling no-shows, and reaching back out to un-sold traffic is a never-ending battle. Salesmen don’t follow up, internet managers burnout and don’t last, and BDC departments are expensive and staffed with millennials who are lacking motivation.

52-CONTACT ATTEMPTS

BDC Bandits will contact your leads via telephone, text, and E-Mail in an intelligent and aggressive manner. Our technology makes 52-contact attempts to each lead over 30-days by calling, texting, & E-Mailing the right lead at exactly the right time. Using algorithms developed by our software engineers, cadences are staggered so that customers are contacted at different times of the day on different days of the week.

52-CONTACT ATTEMPTS

BDC Bandits will contact your leads via telephone, text, and E-Mail in an intelligent and aggressive manner. Our technology makes 52-contact attempts to each lead over 30-days by calling, texting, & E-Mailing the right lead at exactly the right time. Using algorithms developed by our software engineers, cadences are staggered so that customers are contacted at different times of the day on different days of the week.

OUR TECHNOLOGY

The BDC Bandits ‘Client Conversion Attack System’ – (CCAS) ™ uses three complex algorithms to generate the BDC Bandits ‘Synchronized Calling, Texting, and E-Mailing Strategy’. The CCAS ™ platform takes advantage of advances in technology to aggressively and intelligently call, text, & e-mail the right lead at exactly the right time. Additionally, the CCAS ™ system drastically speeds up the lead to call process by using Auto Lead Entry and Local Presence Dialing.

OUR TECHNOLOGY

The BDC Bandits ‘Client Conversion Attack System’ – (CCAS) ™ uses three complex algorithms to generate the BDC Bandits ‘Synchronized Calling, Texting, and E-Mailing Strategy’. The CCAS ™ platform takes advantage of advances in technology to aggressively and intelligently call, text, & e-mail the right lead at exactly the right time. Additionally, the CCAS ™ system drastically speeds up the lead to call process by using Auto Lead Entry and Local Presence Dialing.

COMPREHENSIVE SERVICE

BDC Bandits sets all appointments directly in our clients CRM system. Our BDC Center reps are well versed in all of the industry leading CRM systems including VIN Solutions, DealerSocket, Reynolds & Reynolds, CDK/ADP, Promax, Higher Gear, EleadOne, and DriveCentric to name a few. Our BDC reps will STOP The Clock, set all appointments, and log all notes directly in to your CRM system so your sales team knows exactly how to handle each unique customer situation. Our software will send your customers text messages and e-mail messages confirming every appointment we set. Additionally, BDC Bandits reps will ‘HOT Transfer’ customers directly to your sales team. Our BDC reps are trained to recognize an eager customer, and they will immediately put your sales professionals in contact with any customer who is ready and willing to purchase over the phone.

COMPREHENSIVE SERVICE

BDC Bandits sets all appointments directly in our clients CRM system. Our BDC Center reps are well versed in all of the industry leading CRM systems including VIN Solutions, DealerSocket, Reynolds & Reynolds, CDK/ADP, Promax, Higher Gear, EleadOne, and DriveCentric to name a few. Our BDC reps will STOP The Clock, set all appointments, and log all notes directly in to your CRM system so your sales team knows exactly how to handle each unique customer situation. Our software will send your customers text messages and e-mail messages confirming every appointment we set. Additionally, BDC Bandits reps will ‘HOT Transfer’ customers directly to your sales team. Our BDC reps are trained to recognize an eager customer, and they will immediately put your sales professionals in contact with any customer who is ready and willing to purchase over the phone.

SIMPLE, FAST SETUP

Set-up is simple and fast. BDC Bandits does all the work! Simply provide us with the information we need to add your dealership to our system, and we will do the rest! There are no set-up fees and no long-term contracts. Membership is monthly and can be cancelled any time with a 30-day written notice.

SIMPLE, FAST SETUP

Set-up is simple and fast. BDC Bandits does all the work! Simply provide us with the information we need to add your dealership to our system, and we will do the rest! There are no set-up fees and no long-term contracts. Membership is monthly and can be cancelled any time with a 30-day written notice.

We know how busy your days can be, that’s why we created a short 15-minute demo to further explain our technology and processes. If you can spare us just 15-minutes, we can increase your lead conversion rates by 100%-200%.

COMPLIANT WITH ALL OF THE INDUSTRIES FINEST CRM SYSTEMS, INCLUDING:

About us

BDC Bandits is a Lead Conversion and Lead Generation company focused on supporting Franchise and Independent automotive dealerships in the United States and Canada. BDC Bandits improves automotive lead conversion rates, show rates, and lead generation. Our algorithm driven technology is the most advanced lead conversion technology in America, and our U.S. based team of BDC Experts are the most qualified and talented BDC Team in the automotive industry.

Our mission

We strive to help Owners and General Managers turn marketing dollars into sales. BDC Bandits technology and U.S. based BDC team of experts will work tirelessly to improve internet lead conversion, show rate, unit sales, dealership culture, sales team morale, and customer relationships. Our goal is to help you show more cars and sell more cars while eliminating expenses and employee turnover.

Our Promise

BDC Bandits will use advanced technology, guided by scientific algorithms, to drive calling, texting, and emailing cadences to connect with your new internet leads in an efficient and effective manner.
Our technology and team will make up to 52-contact attempts over 30-days, resulting in a significant increase in dealership lead conversion rates. BDC Bandits BDC Experts will log all appointments and all notes directly into your CRM system, and will Hot Transfer customers directly to your sales team.